Shipping & Returns
Everything you need to know about delivery and returns.
Austria Standard
Free from €30, otherwise €10 flat
3 to 5 business days
Orders ship Mon to Fri from our Vienna studio.
Germany
Free from €50, otherwise €20 flat
5 to 7 business days
The order value after discounts determines eligibility.
Other EU countries
Free from €100, otherwise €20 flat
5 to 7 business days
Shipping to other EU countries.
Rest of Europe
Weight based from €30, free from €150
7 to 10 business days
For example the UK, Switzerland, Norway and the Mediterranean region. For the UK, duties and import taxes are calculated at checkout and paid with your order. Elsewhere, any import duties are paid by the recipient.
United States
Weight based from €57, free from €500
Delivered by FedEx with tracking
You’ll see the exact shipping rate at checkout. US duties and import taxes are calculated at checkout and paid with your order, so there’s nothing more to pay on delivery.
Worldwide
Weight based, free from €250 to €500 by region
10 to 20 business days
Import duties are paid by the recipient.
Returns
You can withdraw within 14 days without giving a reason. For orders delivered in separate items, the period starts on receipt of the last item. Send the goods back within a further 14 days after withdrawal. Use “Withdraw from contract” or contact support@christiane.co. Statutory exceptions and rules on diminished value remain unaffected.